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The AgenShield App cover — the dot answers before the window opens. AgenShield installs one app with two faces: a menubar icon for at-a-glance status and quick actions, and a dashboard for detail. Everything it shows is read-only reporting of this Mac — policy itself is managed centrally in the Frontegg Portal.

The menubar icon

Always present once AgenShield is installed. The shield icon itself never changes — a small status dot next to it is the fastest answer to “is everything working right now?”: Click the icon to see the detail behind the dot: the status of each component, the agents AgenShield found on this Mac, a Log in button when you are signed out, and Open Dashboard.

Signing in

The menubar is also where you sign in: click the icon, then Log in — it opens your organization’s sign-in page in the browser. The dashboard shows the same button when you are signed out. (From the terminal, agenshield login starts the same browser sign-in.)

The dashboard

Open it from the menubar. The sidebar follows the shape of the product:

Overview

Start here. It answers whether the Mac is healthy and, when it is not, what needs to happen — usually an approval macOS is still waiting on. See What gets installed for the three approvals.

Activity

The most useful page day to day. It shows what your agents actually did — the programs, files, and destinations — and whether each was allowed, blocked, or merely recorded. If something your agent needed was blocked, this is where you find the entry to send your administrator. See Working with your agents.

Managed policies

Shows the policy this Mac received, so you can see the rules being applied rather than guessing. It is read-only by design — there is no local override. To change what an agent may do, the change is made in the Frontegg Portal.

Support

Two things worth knowing about:
  • Download diagnostics (.zip) — one click collects every log plus the current permission and health status into a single archive to send to support. See Collecting diagnostics.
  • Updates — shows the installed version and whether a newer release is available.

What the app does not do

  • It does not make policy decisions — it reports what the enforcement components decided.
  • It cannot turn enforcement off, or relax a rule. That is central by design.
  • It shows only this Mac. Fleet-wide views live in the Frontegg Portal.